Concepts of Enterprise Governance of IT, Enterprise Governance of IT, Why Governance of IT, From IT Governance to Enterprise Governance of IT, Enterprise Governance of IT and Business/IT Alignment, Business/IT Alignment, Aligning Business Goals and IT Goals, Business/IT Alignment and Business Value from IT, Summary, Study Questions, Further Reading, Websites, Enterprise Governance of IT in Practice, Best Practices for Enterprise Governance of IT, Case Studies on Enterprise Governance of IT, Short Case on Structures - Vanbreda (Insurance), Short Case on Processes - Sidmar/Arcelor (Steel), Short Case on Relational Mechanisms - Huntsman (Chemicals), In-depth Case - KBC (Finance), Customizing the Framework for Enterprise Governance of IT, Effectiveness and Ease of Implementation, Minimum Baseline Practices, Looking for Highly Effective Practices That Are Easy to Implement, Summary, Study Questions, Further Reading, Websites Alt, The Impact of Enterprise Governance of IT on Business/IT Alignment, Measuring Business/IT Alignment, The Matching and Moderation Approach, The Profile Deviation Approach, The Scoring Approach, The Maturity Model Approach, Business/IT Alignment Benchmark, The Relationship between Enterprise Governance of IT and Business/IT Alignment, Extreme Cases on Business/IT Alignment, Short Case-Enterprise Governance of IT in a Poorly Aligned organization, Short Case - Enterprise Governance of IT in a Highly Aligned Organization, Summary, Study Questions, Further Reading, Websites, Contents, Financial Group, In-depth Case - IT BSC at a Major Canadian, The IT Balanced Scorecard as a Framework for Enterprise Governance of IT, Introduction, IT BSC Core Concepts, Maturity Model for IT BSC Implementation, Company Introduction, IT BSC Project and its Organization, Building the IT BSC, Maturity of the Developed IT BSC, Summary, Study Questions, Further Reading, Websites, Introduction, COBIT as a Framework for Enterprise Governance of IT, The COBIT Framework, Business Goals/IT Goals and information criteria, IT processes, Contents, IT Resources, Overall COBIT Framework, COBIT Control Objectives, Control Objectives and Control Practices, Generic Process Controls and Application Controls, COBIT Management Guidelines, Inputs/Outputs, RACI Diagram, Goals and Metrics, COBIT Maturity Models, COBIT and Other Frameworks, COBIT and Compliancy for Sarbanes-Oxley, Adapting COBIT to Your Needs, Summary, Study Questions, Further Reading, Websites, COBIT as a Framework for IT Assurance, Introduction, The IT Assurance Roadmap, IT Assurance Execution, Testing Control Design, Testing the Outcome of Control Objectives, Testing the Impact of Control Weaknesses, Assurance in Practice, Templates for Scoping, Templates for Testing, Summary, Study Questions, Further Reading, Websites, Val IT as a Framework for Enterprise Governance of IT, Introduction, Principles and Definitions of Val IT, Principles of Value Creation, Definitions of Projects, Programmes and Portfolios, Val IT Processes and their Key Management Practices, VALIT Management guidelines, Inputs/Outputs, Raci diagram, Goals and metrics.

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